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Thank you for choosing Royal Rehab Private Ryde. We look forward to supporting you to achieve your rehabilitation goals.
Here is some important information to help you prepare for your admission, including what to expect during your stay with us.
Our inpatient rehabilitation programs are designed to cater to individuals in need of overnight nursing and medical care. As an inpatient, you will receive dedicated support from our compassionate team, ensuring round-the-clock assistance.
Our facility offers a warm and friendly environment, complemented by nutritious and delicious meals prepared on-site. Your rehabilitation program will be tailored to your specific needs and goals, incorporating nursing care and a personalised combination of allied health therapies.
Upon completion of your program, you can continue to benefit from our services through our day rehabilitation program.
What to bring
We recommend only bringing essential items. Please do not bring any valuables, cash, or personal items that you will not require.
Be sure to label all your personal belongings before you arrive. We will provide you with a drawer for your belongings. You can also request a lockable drawer for a small fee.
While Royal Rehab Private Ryde endeavours to take every possible care of your personal property, we cannot accept liability or responsibility for theft, loss, or damage to your personal belongings.
One of our friendly nurses will welcome you and help you through your admission.
During your admission, you will meet with our specialised team of nurses, doctors, and allied health professionals. The team will work with you to understand your unique goals to create an individualised rehabilitation plan for you.
We prepare all meals on site using the freshest ingredients. Our head chef and dietitian have planned fantastic menus which are both healthy and delicious!
If you have any individual preferences, dietary needs or allergies, please let us know.
Meals are served in your room.
For your convenience we have provided a telephone in your room – you will not be charged for local calls. There will be a charge for international calls and calls to mobile phones.
As incoming calls are transferred to your in-room telephone by our reception, we kindly ask that family and friends call during reception hours which are 8:00am to 4:30pm Monday to Friday. Outside of these times our nursing staff take all enquiries, however attending to patients is their priority.
Please try not to take calls during therapy or mealtimes.
Should your family be unable to assist with your laundry we do have an onsite laundry available for your use. Simply ask our nursing or housekeeping staff for details
Why not relax and pamper yourself with our mobile hairdresser. Simply ask any of the nursing team to organise an appointment and pay the hairdresser directly.
Treat your feet to good health with a visit to our local podiatrist. Simply ask the nursing team to organise an appointment and pay the podiatrist directly.
Please bring your current medication with you to ensure it can be properly incorporated into your complete rehabilitation program.
Our pharmacist can provide any medications you require during your stay and bill you directly for anything not covered by your insurer.
We provide free Wi-Fi, internet access, telephone service, free-to-air TV and Foxtel. Upon admission, we will provide you with the Wi-Fi password and phone number for your room.
Royal Rehab Private Ryde is smoke free. If you would like support to quit smoking, including nicotine replacement therapy, please speak with your rehabilitation specialist doctor.
Planning for your discharge commences on admission and continues throughout your stay as you progress and achieve your rehabilitation goals.
We will provide you with a discharge summary outlining special instructions and care on discharge, including a comprehensive medication summary
The discharge time is before 10:00am. Please arrange for a responsible adult to help you with your belongings and accompany you home. You can make yourself comfortable in the patient lounge while you wait for your transport home.
Please contact your private health insurer to check the following:
Before you are admitted to Royal Rehab Private Ryde, we will always notify you of any costs associated with your health fund. All co-payments or excess payments are required to be paid at the time of admission. All fees or charges incurred during your stay must be settled on the day of discharge.
Depending on your medical condition or procedure, you may require additional services such as pathology, radiology and podiatry. These services will attract additional charges that may be covered in part or full by your health insurance and Medicare. These costs will be invoiced to you separately following your discharge.
If you do not have private health cover, you may elect to be admitted as a self-insured patient. An advance payment may be required prior to admission. Additional services such as pathology, radiology, podiatry and other specialist consultations may be covered in part or full by Medicare.
Please note that non Medicare card holders cannot claim a Medicare rebate and are not eligible to receive subsidies from the Australian Government.
Other costs you may incur during your stay include: telephone use, and additional meals ordered for family or friends. The administration staff will inform you of these costs and all accounts that need to be settled prior to discharge.
During your admission, your doctor will discuss your estimated length of stay with you.
Please refer to our latest visitor information here.
We are pleased to offer free onsite parking to our visitors.
The front carpark off Morrison Road is reserved for visitors and offers parking spaces with no time restrictions including a number of accessible parking spaces.
There are also several parking spaces around the Recreation Circle, including accessible parking spaces, which can be accessed via Susan Schardt Way from Charles Street or Morrison Road. Parking time is restricted to three hours.
For clients visiting Day Rehabilitation or medical clinics we have limited parking available with no time restrictions. Simply go to
the boom gate along Susan Schardt Way and press the intercom button and you will be provided access.
For clients visiting the hydrotherapy pool or the Public Outpatient Program in the Hodson Building, the best parking is at the front of the facility off Morrison Road. A short walk along a wheelchair friendly ramp will take you to the Hodson Building. The hydrotherapy pool can be accessed via the lifts in the main building. There is a drop-off area outside the Hydrotherapy Pool.
Please note that the number of spaces we have available is limited and if these are unavailable then the best alternative is street parking.
Train
Travel on T1 Northern, North Shore or Western Line and take the train to Meadowbank. Trains to Epping will usually go direct to Meadowbank. Alternatively, you will need to go to Strathfield to change and catch a train to Meadowbank.
From Meadowbank Station, catch the Route 507 bus to Royal Rehab. There are two bus stops close to Royal Rehab. The first is on the crossroad of Morrison Road and Charles Street, and the second is on Morrison Road and Payten Street, Putney.
Bus
Catch the Route 507 bus from either Circular Quay, Alfred Street – Stand C; Wynyard Station, George Street; or Town Hall, Druitt and Kent Streets. There are two close bus stops on the crossroad of Morrison Road and Charles Street or Morrison Road and Payten Street, Putney.
Click here for more information on Bus Route 507.
No. The closest Emergency Department is located at Ryde Hospital, Denistone Road, Eastwood.
Yes. Please call our reception during weekday business hours on (02) 8585 4900 if you would like to make an appointment to tour the hospital.
Your GP or healthcare provider can contact us on (02) 9808 9222 for a referral form or complete it online here.
Once we have received your referral, we will contact either you or the referring hospital to organise your pre-admission assessment.
There are several funding options available to access our programs. These include:
Fees and charges are dependent upon your health fund and level of cover. Please check with your health fund if any additional charges apply.
Before you are admitted or before commencing your program, we will obtain approval from your insurer.
A broad range of health care and support services are available to meet the clinical needs of eligible veterans and eligible dependants.
If you do not have a funding stream, you can also choose to self-fund your program.
Royal Rehab Private Ryde is committed to providing you with the highest standard of clinical care. We adhere to the principles outlined in the Australian Charter of Healthcare Rights.
As a private patient you have the right to choose your own doctor, and decide which private hospital your doctor attends.
Your rights and responsibilities as a private patient in a private hospital are outline in the Private Patients’ Hospital Charter.
We welcome all feedback about your experience. You may also wish to speak with your care coordinator or one of our friendly staff members.
Click here for our Privacy Policy.
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Royal Rehab Ryde and Royal Rehab Private Ryde acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.
